We collect information about the customer to assure that the order is placed and can be delivered in accordance with the provided information. This information is also gathered with your own consent.
Personal data is processed in connection with the provision and production of the service. The processing of personal data is governed by the European Union’s General Data Protection Regulation (GDPR) and Finnish legislation.
No third party will have the right to this information. However, customer’s addresses are passed on to delivery services or shipping companies. All the sensitive information is completely guarded.
You agree to ensure that your information is correct and notify the Service Provider if necessary. Special Guestr is not responsible for any problems arising from the use of missing, incorrect or outdated information in the provision of the service. The customer is responsible for the accuracy of the information provided.
Description of personal data and retention time
When generating an order, personal data necessary for the delivery are collected and processed. These include:
Name
Telephone number
Email address
Target Information (Addresses)
Billing information
Order-related information is kept for six (6) years required by the Accounting Act (1336/1997).
The basic customer information shall be retained after the delivery as long as is necessary to fulfill the rights and obligations of the parties.
We also collect technical data from all the users of our website, such as:
IP address, operating systems and device, the product searched for our website, page history of our website and other possible analytics data. We collect the majority of the customer data when you become an established customer after buying products from our website. We also may collect information about your orders and customer service information
Registered Rights
The data subject has the right to have access to his or her data, ie to have the controller informed of the processing of the data of the data controller concerned and, if so, what information is to be processed. The purpose of the treatment and the personal data groups to be treated are described in this leaflet. The registrant may also request the registrar to correct, delete or limit the processing of personal data about himself. These requests should be made directly to the controller or his contact person mentioned in this leaflet in writing (by e-mail).
The data subject has the right to withdraw his consent to the use of his or her data and the right to request the deletion of his or her data (“right to be forgotten”). Requests for exercising these rights are requested to serve as a written subscription service.
The service provider does not guarantee access to the service when the registrar exercises his or her right to be forgotten or restricts the processing of his or her data.
If you want more insight on all the details of information that are stored on the website you can contact us at: cc@specialguest.fi
When it comes to personal data, we take complete responsibility to secure and guard it if you use the website.